In this role, you will be managing existing clients leading to increase in customer satisfaction and business growth. Execute a local plan to protect existing customer revenue; develop existing customer potential in line with the commercial policy.


  • Manage sales funnel of opportunities based on account portfolio and implement account plans
  • Executive tactics to convert growth opportunities
  • Maintain relationships at appropriate levels with customers - understand customer needs and priorities through regular dialog
  • Negotiate commercial terms with customers
  • Review regularly revenue and profit for customers versus target
  • Using Customer Management System, undertake account analysis to identify changes to trends in customer activity that trigger issues to be explored/resolved
  • Review performance of customers versus KPIs for account control
  • Review progress with audits for account portfolio
  • Maintain continuity of business – participate in a smooth handover from sales, to establish relationships with new accounts and service levels
  • Participation in current departmental projects and other tasks as delegated by the Manager


  • Bachelor’s degree
  • Minimum 2 years of professional experience in Customer Service or Sales as a Key Account Manager
  • Technical: Microsoft Office programs; Salesforce (nice to have)
  • Personal: Planning & organizing skills, relationship builder, team player, excellent communicator, good time management, analytical, excellent listener, attention to detail, special attention to customer service.

What we offer

We do care about our employees, CHEP has been listed as a Global Top Employer among 17 other companies. Our employees value the most development opportunities that CHEP’s provide them with, being able to work on global projects, shadow other departments, mentor one another, and of course internal mobility. All of that is in a really nice and friendly environment that we want you to feel from the beginning of your adventure with us. This year we are in the #3rd place among the most sustainable companies in the world!

  • Long-term, international career growth & opportunities
  • Competitive salary package with annual bonus
  • Additional life insurance
  • Options to purchase CHEP/Brambles shares
  • 3 Days paid leave for volunteering

Company info

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Cégnév: CHEP Brambles
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