As an
Enterprise Key Account Manager, you will own and develop
strategic, high-value institutional and enterprise accounts, acting as the primary commercial and relationship owner. You will operate in a
regulated, technology-driven environment, managing long-term contracts, renewals, expansions and complex stakeholder landscapes.
This is a
medior-level role, designed for professionals who already understand enterprise sales dynamics and want to grow further in a high-trust, high-impact environment.
Key ResponsibilitiesAccount Ownership & Growth- Own assigned enterprise and institutional key accounts end-to-end
- Develop and execute account strategies focused on long-term revenue growth
- Identify and realize upsell and cross-sell opportunities across Netlock’s portfolio (signatures, timestamps, trust services, NCS)
- Maintain strong executive-level relationships within client organizations
Enterprise Contract & Commercial Management- Lead complex contract renewals and renegotiations, including pricing, scope, SLAs and regulatory considerations
- Coordinate internal pricing and cost inputs to ensure commercially sound proposals
- Support forecast accuracy and long-term revenue planning
Stakeholder & Delivery Coordination- Act as the single commercial point of contact for customers
- Coordinate between internal teams (PO, compliance, legal, operations) to ensure high-quality delivery
- Manage escalations and ensure customer satisfaction in mission-critical environments
Regulated & High-Trust Environment- Work confidently in regulated industries (financial services, insurance, public sector)
- Understand and communicate trust, compliance and security value propositions to non-technical stakeholders
- Support customers during audits, regulatory changes and compliance-driven transitions
Reporting & CRM- Maintain accurate account, opportunity and activity data in Salesforce
- Provide structured input for pipeline reviews, forecasting and management reporting