Responsibilities

This is what you are going to do!
As Service & Support Engineer you are responsible for start-up, maintenance (including repair), modifications, enhancements, extensions, upgrades of equipment & applications (hardware & software), within the agreed timeframe, requirements and performance.

Your main responsibilities are:

  • Create functional (high level) concept of small to medium (service) projects, system changes, additions, extensions, etc. in line with client’s technical scope of work and ready for customer approval;
  • Make detailed migration and installation plan;
  • Modify and maintain (existing) system components; Perform periodic checks locally and remote;
  • Execute/lead typical testing, internal testing, integration testing, Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT);
  • Support on-site activities during installation, System Start-up and commissioning;
  • Create/Check documentation like FDS, Installation manuals, backup procedures and troubleshooting procedures;
  • Preventive maintenance activities;
  • Call handling; investigate causes of malfunction, corrective maintenance in hardware and software;
  • Standby support (24hrs/7days) for process control, safety, network security or SCADA systems;
  • Maintain in-house test systems (hardware and software);
  • Basic design of Control System’s topology and network;
  • Train technical employees, either Yokogawa employees or customers;
  • Technical sales support.

Requirements

We are looking for a colleague with:

  • Technical education (at least Bachelor level), e.g. Electrical Engineering, Electro technical Engineering, Process Automation etc.
  • Min. 3 – 5 years’ work experience as a Service & Support Engineer in the industrial sector
  • Customer oriented, service minded, accurate, stress-resistant
  • Good command in English (speaking and writing skills)
  • Knowledge and experience in the following software/hardware: Operating Systems (Windows, Windows Server); Databases (Microsoft SQL server)  and IT related knowledge
  • Able to analyse data and creating reports
  • Knowledge of virtualization technology (Hyper-V and/or VMWare)
  • Flexible attitude and problem solving skills
  • Capable of working independently in project team or with customers
  • Pro-active working attitude and strong communication skills
  • Flexibility and willingness for travels
  • Provide 7/24 Stand-by service

What we offer

What we promise to offer:               

  • Freedom to do your job and autonomy is important to us.
  • Exciting challenges within a mature organization that demands a high degree of individual responsibility and promotes initiatives.
  • A healthy work-life balance
  • A competitive salary and extra benefits, including a company car
  • Innovative and advanced high-technology products and services
  • Good career opportunities within an international environment 

Workplace extras

  • Corporate events
  • Parking
  • Sports facilities
  • Free coffee, soft drinks

Company info

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

Around 18 000 employees work on all five continents with one corporate mission, to “co-innovate tomorrow”.

We are looking for a dynamic colleague who shares our passion for technology and cares for our planet. In return we offer great opportunities to grow yourself in a truly global enterprise where respect, value creation, collaboration, integrity, taking care of each other, and gratitude is highly valued.
 

How to apply

Apply to this job without a CV!

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