IT Support Engineer - EMEA

IT Support Engineer - EMEA@Itron Labs Job description: Itron gives its customers the power to be flexible and make intelligent decisions with managing their energy solutions. As a Technical Support Engineer, you will provide support to our customers for diagnosing, reproducing, and resolving Itron-related incidents. You will mentor technical support engineers in relation to troubleshooting methodologies and product knowledge. You will troubleshoot the Itron platform in multiple types of environments and take ownership of problem isolation and resolution. This role offers significant potential for growth and development, with the possibility of taking on leadership responsibilities in the future. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong communication skills, and have excellent technical problem-solving skills. Professional skills: Linux (*****), Writing SQL queries (****), Java-based application support (****), Web Services (***), RF networking (*) Personal skills: Good communication skill, A problem solver, Strategic Thinking, Collaborative, creative Qualifications: Computing(BA degree)), Computing(MA degree)) Language skills: English(Fit for negotiation)) Responsibilities: Five-plus years of experience in a technical support position supporting enterprise products, Two-plus years of experience working with UNIX/Linux; scripting is a plus, Two-plus years of experience working with Java-based applications, Two-plus years of experience with client/server applications and relational databases understand schemas, database structures and ability to write SQL queries, Strong troubleshooting skills, Strong communication skills with customers, as well with internal cross-functional teams A cégről Our product: Utility Itron’s Budapest Center of Excellence aims to be a leading center for innovative software and services solutions that enable utilities and cities to manage energy and water more resourcefully. With access to highly skilled software engineers in Budapest, the center will focus on software and services development to support smart cities and smart grid deployments globally. Our mission: What do we believe? The way we manage energy and water will define this century. By applying knowledge and technology, together we can create a more resourceful world! How do we help? We’ve developed a portfolio of smart, foundational networks, connected devices, and insightful services that enable our customers to build new futures for their business, their infrastructure, and the community they serve.

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