Fraud Customer Support Representative@Marshmallow Job description: You'll do validation by requesting and reviewing supporting documentation to ensure the information is correct. You'll need a keen eye for spotting discrepancies as you'll be on the lookout for fraudulent documents ????️♀️ Reviewing customer documents makes up a large part of the role, we’ll provide you with the trainings you need. You will interact with customers via email as part of the process. Professional skills: Taking ownership of tasks (****), Great eye for detail (****), Advanced communication skills (****), Passionate about Fraud (****) Personal skills: Be reliable, Customer-Centric, A true team player, A practical approach Qualifications: Other(Any level degree)) Language skills: English(Fit for negotiation)) Responsibilities: Validating policy details and reviewing documents for signs of fraud or falsification, Contacting customers via live chat regarding their documents/any necessary changes to their policy, Working with a fantastic, motivated and intelligent team, Great starting point to enter the exciting world of Fraud, As you progress, there will be opportunities to develop your skills, take on more responsibilities A cégről Our product: Car insurance in the UK We are one of UK's most exciting tech unicorns within the insurtech space, we've just been recognised as the second fastest growing company in Europe and have been building a business and tech hub in Budapest. We offer insurance solutions to those that are otherwise overlooked. International drivers, students, those from a lower income bracket are all segments we can support with fairer policies. Our mission: We offer insurance solutions to those that are otherwise overlooked by our larger incumbents. International drivers, students, those from a lower income bracket and even people with points on their licence are all segments we can support with fairer policies. Together, we will shape the future of insurance with creativity, collaboration, and a passion for pushing the boundaries of what's possible.