Responsibilities
You will be responsible for ensuring seamless Invoice to Pay (I2P) service delivery for respective countries and providing an enhancing experience to end users of the process.
We all have a critical role to play, here is how this role will help:
- Compliance: Ensure that the Standard Operating Procedures (SPDs) are followed and aligned with the current legal regulatory requirements; Implement corrective actions and enhancements to maintain compliance across all I2P processes
- KPIs: Develop and implement ways to improve KPI outcomes, including process optimization and error reduction initiatives
- Provide training and support to I2P teams to address and resolve issues impacting KPI performance
- Stakeholder management: Engage with stakeholders to gather insights on their needs and expectations, ensuring their alignment with strategic/project objectives, communicate stakeholders, maintaining transparency and openness in all interactions
- Knowledge development: Create and maintain an accessible knowledge base for I2P processes and systems
- Organize training sessions and knowledge sharing activities to enhance the expertise of the I2P users and end-users
- Provide coaching and development opportunities for team members to build their capabilities and performance
- Projects / Continuous improvements: Engaging with Business Finance / requestors and finding smarter & effective ways of working
- Identify areas for continuous improvement within the I2P processes and lead initiatives to enhance efficiency and effectiveness
- Exploring cost optimization ideas / small projects that are not part of big strategic initiatives
Support and contribute to strategic projects within the I2P portfolio and License to Operate (LTO) projects
Collaborate with cross-functional teams to drive process improvements and encourage positive changes in user behavior
Actively participate in center-related activities and encourage team involvement
Requirements
- Bachelor’s degree in Business Administration, Finance, or a related field
- Minimum of 5 years of experience in finance operations (shared services organization) with a focus on Invoice to Pay or Purchase to Pay processes
- Advanced verbal and written English knowledge; an additional European language is a plus
- Good interpersonal and organizational skills, able to communicate effectively with various levels within the organization
- SAP ECC / S4 HANA knowledge; Invoice Automation like VIM preferred
- Experience in managing change, implementing new procedures, and re-engineering processes
- Can do attitude, able to work independently with minimal direction/supervision
- Comfort in working in a global business environment that is undergoing process and technology changes
What we offer
- Dynamic and international environment
- Long-term opportunities
- High quality office environment
- Possibility of working from home