MŰISZ Iskolaszövetkezet
Diákmunka - Customer Service Agent – CEE – SK and CZH Language
Feladatok:
The aim of the position is to deliver frontline customer service to our internal and external customers by managing orders and associated follow-ups
•Provide frontline service to internal and external customers via phone, e-mail, fax and instant messaging
•Accurately enter all orders and manage exceptions as per defined processes
•Manage the daily workload on a “first in, first out” basis to achieve defined service level agreements
•Follow-up on any pending issue or inquiry to meet customer delivery expectations
•Work with other internal functions to resolve order management related issues
•Provide status update on orders and order or product related documentations
•Suggest process improvements (CI)
•Demonstrate understanding of Order Support’s Key Performance Indicators and department ISO procedures
•Provide frontline service to internal and external customers via phone, e-mail, fax and instant messaging
•Accurately enter all orders and manage exceptions as per defined processes
•Manage the daily workload on a “first in, first out” basis to achieve defined service level agreements
•Follow-up on any pending issue or inquiry to meet customer delivery expectations
•Work with other internal functions to resolve order management related issues
•Provide status update on orders and order or product related documentations
•Suggest process improvements (CI)
•Demonstrate understanding of Order Support’s Key Performance Indicators and department ISO procedures
Elvárások:
•Accuracy and precision
•Time management, ability to meet daily deadlines Willingness to work within set guidelines (apply processes) ••Problem solving
•Ability to work both independently and as part of a team
•Ability to set priorities Proactivity
•Self awareness and development
•CZH and SK Language skills: professional written and oral communication skills. English minimum intermediate level required.
•Time management, ability to meet daily deadlines Willingness to work within set guidelines (apply processes) ••Problem solving
•Ability to work both independently and as part of a team
•Ability to set priorities Proactivity
•Self awareness and development
•CZH and SK Language skills: professional written and oral communication skills. English minimum intermediate level required.
What we offer:
What’s in it For You:
• Sharpen your professional business acumen
• Work for a stable, growing, global Fortune 500 company
• Be part of a dynamic, diverse, settled Team
• Enjoy working from Home,
Bérezés:
2150 Ft/ óra
• Sharpen your professional business acumen
• Work for a stable, growing, global Fortune 500 company
• Be part of a dynamic, diverse, settled Team
• Enjoy working from Home,
Bérezés:
2150 Ft/ óra
Other information
At Ecolab are 48,000 + people strong with an entrepreneurial fast-paced culture - we are diverse and support each other as we strive to reach our goals together. We have the strength of a big company and the soul of a small one, which gives us access to a world of possibility and a strong sense of community.
When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges –and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
Join Ecolab today as a Customer Service Agent trainee and start to own your future!
When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges –and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
Join Ecolab today as a Customer Service Agent trainee and start to own your future!
Sector(s):
- Client Services, Customer Services
- Personal Costumer Service
How to apply/ contact information:
Please click the Apply button to send your application.
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