Technical Account Manager

Technical Account Manager

Feladatok:

• Managing key account clients E2E activities after sales, providing key service activities, including on-boarding, migration projects, training, updates and upgrades, issues tackling follow up, etc.

• Complete the required actions of the key accounts, including but not limited to customer service report, customer visit, customer resource usage analysis, and optimization suggestions

• Provide key service go-live assurance, service migration support, and customer enablement

• Follow project management, from initiation to execution and implementation

• Manage the issues and requirements raised by key accounts, frontline personnel, and service managers of cloud

• Regularly collect, identify, and review key requirements, ensure implementation

• Cooperate with related departments

Elvárások:

• Experience in O&M customer service of mainstream cloud vendors such as AWS, Azure, and Google Cloud

Amit kínálunk:

• Competitive salary package

• Monthly meal allowance (SZÉP card)

• Monthly transportation season ticket or allowance

• Medical assurance at Medicover

• A professional career in one of the leading multinational telecommunication company

Egyéb információ az állásról:

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