Spanish speaking Order Management Representative

• Your responsibilities will include as a Spanish speaking Order Management Representative:

  • Managing assigned customer accounts in accordance with internal policies and compliance standards
  • Identifying and resolving issues through root-cause analysis and ensuring timely follow-up
  • Supporting system and process improvements
  • Creating reports and monitoring customer orders
  • Handling customer master data updates
  • Daily communication with customers and internal teams regarding orders, shipments, and requirements
  • Resolving backorders and building strong cross-functional relationships

• What makes you the ideal candidate:

  • University or college degree
  • Fluent in both Spanish and English
  • Strong MS Office skills
  • Minimum 3 years of experience in similar role

• What our partner offers:

  • Competitive salary and cafeteria benefits
  • Employee referral program with attractive rewards
  • 13th month salary

Our client is a global company with a strong presence across Europe, known for its commitment to operational excellence and customer satisfaction. They are seeking a proactive and detail-oriented professional to join their international team and support customer operations in a dynamic business environment.