Receptionist

As a Receptionist, you will provide front desk services to ensure a smooth guest experience from check-in to check-out. Your key responsibilities include:

• Handling guest queries promptly and efficiently
• Ensuring a seamless check-in/out process
• Keeping management updated on guest feedback
• Delivering high-level customer service at all times
• Attending training and supporting team development
• Knowing room categories, rates, and promotions, and maximizing room occupancy through up-selling
• Following hotel procedures for payments and systems
• Upholding brand standards and assisting other departments as needed.

• Previous experience in a customer-focused industry
• Positive attitude and strong communication skills
• Commitment to delivering high-quality customer service
• Excellent grooming standards
• Ability to work independently and as part of a team
• Competent IT skills

It would be a plus to have:

• Previous experience in cash handling

• Global travel opportunities with our GO Hilton program
• Growth opportunities with Hilton University
• Cafeteria benefits
• Free of charge catering

• Canteen
• Cafe
• Free breakfast

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Apply now and take your career to new heights with Hilton!