Céginformáció
A service company that provides customer support, BPO, and digital solutions worldwide, operating in more than 35 countries with a presence in Hungary.
Feladatok
Provide top-tier technical support to end users (phone, in-person, or online) Diagnose hardware & software issues and deliver timely solutions Resolve support tickets within SLA and ensure high customer satisfaction Monitor system performance and perform routine audits & reporting Carry out regular IT housekeeping and maintain shared resources
Elvárások
Solid understanding of IT systems & infrastructure Experience with ticketing/logging systems trong knowledge of: VoIP, Networking, VPN, RDP, LAN Protocols (TCP/IP), Patching, etc. Fluent English
Amit kínálunk
Paid training & onboarding — grow your professional knowledge while getting to know your new colleagues Cafeteria allowance in addition to your base salary Team-building and leisure programs Career advancement opportunities Chances to use and improve your language skills Modern, well-equipped office environment Free coffee and soft drinks
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