Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.
 

Currently we are looking for

Italian speaking service desk analyst Level 1 (ET79)

Location: Budapest, XI. hybrid (2-3 days /week in office)
 

Salary: competitive
 

Type of employment: full time employee

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• A high school diploma.
• Italian on a business level (working/support language).
• Experience in Service Desk, Help Desk or Customer Support roles
• English on a communication level (for interviews, training, and internal communication).
• Confident English knowledge
• Candidate must be eligible to work in Hungary at the time of application

• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

• An attractive compensation package.
• A perfect choice offering stability.
• A wide range of benefits, including a market-leading comprehensive private health care package.
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
• You can seize the day at company events, hobby clubs, and sporting initiatives.