IT technician

Hemmersbach is seeking experienced Onsite or Field Technicians at L2 to join our team. As an IT technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
 
Responsibilities:

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

• experience in L2 support within large corporations
• experience of 1-3 years in Enduser Support in a similar role
• Good English
• Good communication skills
• Familiarity with ticketing system
• SCCM experiences, Active Directory, ISO creation, Hardware repairs, Printers, Networking, IOS 
• Asset Management

• Dell TechDirect

• A secure job in an exponentially growing international company
• Taking responsibility of exciting projects with diverse challenges
• Wonderful team spirit and a great working atmosphere in a friendly team
• Direct and open communication
• Very good opportunities for professional and personal further development thanks to our human resources development programme
• Mentor programme for an easy start for new employees
• Room for your own ideas and suggestions
• Room for improvement as well as their quick implementation due to brief decisions making processes
• Buddy Program
• Extensive paid training
• Cafeteria

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Please apply with your CV in English and we will be glad to share additional insights with you!