IT Service Desk Coordinator

• Assist users with hardware and software issues;

• Troubleshoot problems with computers, peripherals (e.g.: printers), mobile devices, and other technology products;

• Perform routine maintenance on IT systems to ensure they are functioning optimally;

• Install and update software applications;

• Replace or upgrade hardware components;

• Manage network accounts and security group permissions
• Conduct regular security audits and take steps to remediate vulnerabilities
• Monitor network performance, ensure network security, resolve problems related to local area networks (LAN) and wide area networks (WAN)
• Educate staff about proper use of IT resources and security best practices, provide training for new software or hardware deployed within the organization
• Administer the Dealer Portal and act as a 2nd level support for  dealer end users
  

Elvárások:

• 1-3 years of relevant work experience
• Education specialized in IT
• Confident verbal and written communication skills in English 
• Team player and customer oriented attitude

Egyéb információ az állásról:

For our client, operating in the automotive industry we are looking for an IT Service Desk Coordinator to join their IT Support Team.