Feladatok:
- Manage customer service requests from Europe/Middle East/Africa
- Troubleshooting hardware/software issues, identifying root cause and providing effective resolution within SLA.
- Provide detailed information on IT product configuration and upgrades
- Operate and maintain a professional system to monitor the service request process
- Provide remote troubleshooting assistance when required
Amit kínálunk:
- International, modern office
- Competitive salary
- BKK pass
- Cafeteria
- Medicover insurance
Egyéb információ az állásról:
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