Groups&Meetings Coordinator

· Respond to enquiries from agents/clients,
· Manage event administration to ensure the smooth and successful execution of all events
· Negotiate and finalize contracts,
· Conduct site inspections and meetings with clients, ensuring the hotel is always presented in the best light
· Gather client feedback during and after events/exhibitions through Client Questionnaires and post-event calls
· Resolve any client disputes and complaints in a professional manner,
· Feedback all comments to relevant person at the hotel,
· Prepare and execute mail-shots to exhibitors/ public for all relevant Conference & Events,
· Create and manage a clearly defined client / guest database for each Conference/Event
· Collaborate closely with other departments.Respond to enquiries from agents/clients,
· Manage event administration to ensure the smooth and successful execution of all events
· Negotiate and finalize contracts,
· Conduct site inspections and meetings with clients, ensuring the hotel is always presented in the best light
· Gather client feedback during and after events/exhibitions through Client Questionnaires and post-event calls
· Resolve any client disputes and complaints in a professional manner,
· Feedback all comments to relevant person at the hotel,
· Prepare and execute mail-shots to exhibitors/ public for all relevant Conference & Events,
· Create and manage a clearly defined client / guest database for each Conference/Event
· Collaborate closely with other departments.

· At least a Bachelor's degree
· Friendly, open-minded, proactive and kind personality
· Costumer – oriented, good problem-solving and stress tolerance skills
· Excellent communication skill in English and Hungarian
· Good IT skills particulary with MS Office packages

· Professional working experience: 1 to 2 years
· Previous working experience at a 4 or 5 star hotel
· Knowledge of OPERA and/or DELPHI program

· Strong team support and onboarding process
· Building numerous partnerships and collaborations
· Well-being initiatives and CSR activities
· Employee recognition program
· Regular staff events, team-building activities
· Complimentary delicious meals served twice daily in the hotel’s staff canteen
· Complimentary fruit, coffee and tea available in the hotel's staff dining room
· Free cleaning of work attire and discounted rates for personal clothing cleaning
· IHG MyLearning training & development program
· IHG discounted room reservation program
· Cafeteria benefits
· Service charge

• Canteen
• Cafe
• Shower
• Corporate events
• Sports facilities
• Free fruits, snacks
• Free coffee, soft drinks
• Free breakfast
• Free lunch

Are you ready for new challenges? Have you always had an interest in the hotel industry? Do you make connections and organize events easily?
If your answers are yes, we have an exciting opportunity for you!

The Crowne Plaza Budapest is looking for a Groups and Meetings Coordinator.

Join our passionate and vibrant team now!

IHG Hotels & Resorts is a committed equal opportunity employer, therefore we treat your application during the recruitment process regardless of age, gender, political, religious or ethnic affiliation and we also welcome applicants from people with disabilities.
Don’t miss to send your CV and salary expectations if you wish to colour our team too!