Responsibilities

Purpose of the Role:
Our company is currently looking for a new employee to join the IT group of the Mageba Group, based in Nyirtelk (Hungary). The new colleague will be based at our Nyirtelk site, with occasional remote access from home, under the professional guidance of the Group IT Group Manager.
The training of the colleague will basically take place in Nyirtelk, face-to-face and online, but will be required to undertake occasional training periods of a few days, up to a maximum of 1 week, at the Group's headquarters in Bülach.
The ideal candidate will be flexible enough to undertake occasional short secondments to the Group's European subsidiaries.

Main Task & Responsibilities:
  • Providing 1st and 2nd level day-to-day support activities and identifying, analyzing and solving hardware, software and service issues, 
  • Giving competent support, advice, and supervision for ICT requests and needs
  • Maintain the Servicedesk, diagnosing ICT issues and liaising with the ICT team
  • Installing, configuring, testing and maintaining operating systems, application software and system management tools 
  • Support group ICT projects, concepts and guidelines
  • Managing repair, maintenance and inventory for the group ICT infrastructure
  • Educate and train employees on hardware and software usage
  • Maintaining and overseeing the inventory
  • Diagnose and resolve ERP-related problems
  • Analyze and optimize processes within ERP systems
  • Providing ERP training for
  • end-users

Requirements

Qualifications:
  • Successfully completed education/training in computer science
  • At least 2 years of professional experience in a 1st level support ICT Servicedesk function, 2nd level experience is an advantage
  • Proficiency in Microsoft Windows 11 and Office 365, Teams and its features
  • Experienced in Microsoft Windows Server, Active Directory / Azure, and general knowledge of network technology
  • ITIL knowledge with respect to incident and service request
  • You are an open-minded team player, a communicative and proactive personality with focus to customer orientation
  • proven experience in ERP system support and administration (Microsoft products)
  • Familiarity with specific ERP and other types of software
  • You have very good English skills (verbal and written) and you are good in German
  • Advanced analytical and problem-solving skills
 
Hard Skills:
  • Problem solving
  • Assertive communication (oral & written)
  • Function specific know-how
  • Product knowledge
  • Solution & goal orientation
Soft Skills:
  • Attention to detail
  • Drive to learn & grow
  • Flexibility / Adaptability (managing change)
  • Customer Service
  • Time Management
Special Requirements:
  • Proficiency in Microsoft Windows 11 and Office 365, Teams and its features
  • Experienced in Microsoft Windows Server, Active Directory / Azure, and general knowledge of network technology,
  • flexible working hours to support global staff (incl. evening / weekends if needed),
  • Friendly & Supportive
  • Goal and solution as well as employee oriented,
  • driving licence,

What we offer

We offer a competitive compensation package and training opportunities to support your professional development.
Join our dynamic team in driving innovation and delivering exceptional solutions!

Company info

mageba Group is a global leader in developing, manufacturing, and supplying structural bearings, expansion joints, and other high-quality components for bridges, buildings, and infrastructure projects worldwide. With a history of innovation spanning several decades, mageba is renowned for its expertise, reliability, and commitment to excellence.
Join the mageba Group IT Team
As a mageba Group IT team member, you will contribute to our ongoing innovative software solutions, will be first contact person for any group wide related IT Helpdesk topic, support our ERP system, you will be responsible for User & Asset Management, support HQ IT in several tasks locally, remotely or directly, be the man in the middle for users and IT Department.  Our team is dedicated to leveraging cutting-edge technologies and fostering collaboration to drive impactful digital innovations across the organization.

How to apply

After clicking on the 'Apply' button don't forget to attach your CV in english and hungarian!

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