We are looking for a

GERMAN SPEAKING TECHICAL SUPPORT ANALYST

for our multinational IT outsourcing partner

German speaking service desk

• Handle end user calls and web queries in German and English
• Act as the first point of contact for the customer
• Precise administration
• Act as primary contact between customer and resolving group
• Keep the user informed, own and follow up ongoing cases

• have excellent written and verbal communication skills in German and English
• have experience in customer service – experience gained in IT Help Desk is an advantage but not a must
• have High School degree
• have desire to learn – no IT background required, training will provide the necessary technical knowledge
• are open to work in shifts
• have excellent communication skills – both written and spoken
• are flexible, open-minded personality with a „can do” attitude

• Competitive salary and Cafeteria benefits
• Annual bonus system
• Language course reimbursement
• Free medical services
• All You can Move Sportpass
• Accident/risk insurance
• Family friendly company
• Relocation package available

Sector(s):

• IT Operation, Telecommunication
• IT Support, Helpdesk
• Telecommunication
• Client Services, Customer Services
• Client Services, Client Services Manager

If you are interested in this opportunity, please send your CV in English with the name of the position via ”JELENTKEZEM” button underneath!