Grafton Recruitment

German speaking Customer Support Specialist

Our client is the world leader in the growing life science research and clinical diagnostics markets.Their mission is to make the world healthier. They provide innovative technologies for pharma, healthcare and other life science industries. This position is responsible for supporting clients throughout the order lifecycle including the administrative, quotation and order fulfillment phases.

Task:

- You will be the primary contact for the Customers and for the Commercial Teams

- Support Customers and Sales teams

- Respond to Customer inquiries via phone and email

- Process customer complaints

Expectation:

- Fluent German and English knowledge

- Experience working in a multinational company is an advantage

- Strong written and verbal communication skills

- Good organizational skills and the ability to prioritize effectively

What we offer:

- Competitive salary and cafeteria

- Bonus- Private

- Health Care Services

- Life and accident insurance

- Employee Referral Program with remarkable referral bonus

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration

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