French speaking service desk analyst

Feladatok:

• Troubleshoot IT related issues and handle customer requests
• Provide remote support through different channels such as telephone, email, or chat
• Support our top customers using your specific language skills

Elvárások:

• A high school diploma
• French on a business level (working/support language)
• English on a communication level (for interviews, training, and internal communication)
• Experience in Service Desk, Help Desk or Customer Support roles or solid understanding of IT/Operations systems/basic concepts of a computer
• Ability to interact with customers and provide solutions
• Windows, Office 365, and Network troubleshooting skills
• Ability and willingness to work at our partner's headquarters 2 times a week

Amit kínálunk:

• Stability
• Comprehensive private health care package
• Self-development opportunities
• Career options
• Global and diverse working environment
• Company eventsm hobby clubs and sporting initiatives
• Attractive compensation package
• Immediate starting