Enterprise Network Engineer

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. 
 
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join our Team and advance your career as an 

Enterprise Network Engineer

• The role involves working with Team Leaders, Assistant Managers and technicians to provide 2nd/3rd Line Network support and design/Engineering efforts. The services offered are in co-ordination with other IT disciplines for problem diagnosis and resolution, provision of agreed Management Information and monitoring of Service delivery Group as per agreed division of responsibilities.
• Ownership and follow through/resolution of all issues impacting service/Operations.
• Work effectively with customers, analysing their needs, problem solving, agreeing/sharing solutions with Onsite counterparts.
• Responsible to maintain departmental standards and quality initiatives in all aspects of work.
• Setup monitor and maintain the network systems.
• Working as an effective member of the team and developing good working relationships with business and/or IT colleagues.
• Maintaining own training and technical knowledge up to date in line with changing IT Infrastructure.
• Effectively managing administration, planning, meetings and prioritising own workload.
• Strong Management focus with emphasis on call, incident management, relationship management.
• Implementation / Design of appropriate KPI’ metrics and Service Level Management to manage at all levels with the department and individual level.
• Maintain a high level of interaction with all internal/External customers/BUs.
• Networking- Achieve by influencing and collaborating across national and functional borders internally.
• Proactively adhere to the regulatory requirements (India and International as appropriate) and Group standards. Ensure that the data & processes for which you are responsible and are fully compliant. Deliver the intended outcome for the Company and its customers.

Essential Education:

Graduate [Science Technology] in any field.

Essential Experience:

• 3+ years of overall experience.
• Experience in handling large and complex IT Operations and relationship management in Remote IT infrastructure management with a strong focus on Incident and Problem management / project management.
• Experience in handling a Shared Infrastructure Environment
• Exposure to best practises by working in a MNC culture or large Indian based company maintaining global services to and from parent company locations.
• Excellent English verbal / written communication / analytical and presentation skills
• Having ITIL Foundation v3 certification or knowledge
• Good understanding of the IT infrastructure components and be able to manage major incidents and priority issues.
• Flexible, ‘can-do’ attitude and willing to take responsibility.
• Strong sense of task ownership and task delivery to agreed dates.
• Ability to continually learn the changes to the infrastructure and assess impact.
• Ability to work under pressure and take on any departmental ad-hoc activity.
• Event / Incident / Problem & Change Management skills
• Analytical Skills – Management Information / Reporting
• Communication and Interpersonal skills
• Client management skills
• Task planning and execution skills
• Knowledge of automation and scripting

• A company culture where we respect our diverse teams and are proud of our achievements
• Possibility to join social communities and networks
• A healthy work-life balance
• Chill-out and collaboration spaces in a modern office environment
• Learning and development opportunities to craft your career path
• Life & health insurance, medical care package
• And many others benefits!

• Versa/Cisco/Juniper Associate level Certification.
• Fortinet/Juniper SD-WAN knowledge
• Certification in one or more ITIL Intermediate modules. E.g. Service Operations.
• A broad knowledge of risk and/or security within a large enterprise covering networks, E-business and application security.