Dutch Speaking Service Desk Analyst L1

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• A high school diploma.
• Dutch on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).

… and your main advantages are:

• Experience in Service Desk, Help Desk or Customer Support roles.

• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

• TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
• We provide a wide range of benefits, including a market-leading comprehensive private health care package.
• We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
• At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
• You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
• You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
• An attractive compensation package.

• Full time, indefinite.
• Working hours: 40 hours/week, office hours (hybrid).
• Legal requirements: You need to be to be currently eligible to work in Hungary.