Customer Success Associate@BuyTheSell Job description: You will be working directly with clients to answer support questions. You will learn the client's workflow to be to answer workflow questions, and to be able to test and QA the system from the client's perspective. The role requires someone who can answer emails quickly, multi-task and is very detail-oriented. Professional skills: 1-2 year(s) relevant experience(s) (*****), Customer oriented (*****), English Communication (*****), Self-starter (*****), Word, Excel (****) Personal skills: Advanced English, Startup Mindset, Collaboration and adaptation, Customer-Focused Mindset, Work independently + on a team Qualifications: General(BA degree)) Language skills: English(Fit for negotiation)) Responsibilities: Timely response to client queries and support questions, Working on multiple tasks and emails at the same time, being able to prioritize important tasks, Taking information provided by a client, and replicating the same scenario internally, Testing the platform for upgrades to ensure client workflows are not impacted, Ability to work independently and manage your own time Technologies and tools: Slack, Azure, Google Docs, Excel and/or Google Sheets, Proprietary software A cégről Our product: BTS Platform The BTS platform is a single place for investment banks to market all product, collaborating with sales, analysts, and clients in a fully permissioned environment, promoting consumption while reducing the administrative burden in order to drive profitability. Our mission: Our mission is to help streamline the process of connecting the buyside to the sellside.