Customer service specialist

• Complex orders management in cooperation with AkzoNobel customers and internal departments.
• Informing customers about deliveries, related issues and changes.
• Entering orders to the system.
• Invoicing for customers.
• Claim handling, creation credit and debit notes.
• Monitoring and keeping material master data up to date.
• Docketing invoices and delivery notes.
• Participating in Business Alignment Meetings.
• Proactively creating new procedures and work files to make administration easier.

• Master degree.
• At least 5 years experience in professional Customer Service.
• Very good knowledge of MS Excel and MS Word.
• Experience and working knowledge of SAP system.
• Advanced written and oral communication skills in English and Hungarian.
• Analytical and logical thinking skills.
• Good with numbers and time keeping.
• Reliable, accountable and taking ownership over given tasks.
• Ability to lead projects and change management.

• Additional bonus.
• Cafeteria with yearly limit.
• Hybrid work model.
• E-learning trainings.
• Discounted product sale for employees.
• Group personal insurance.

• Cafe
• Corporate events
• Bicycle storage
• Dog friendly

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

After clicking on the 'Apply' button do not forget to attach your CV in hungarian and english!