You create orders and process these orders in the system.
You have a very good knowledge of our products and services, which allows you to answer questions from customers clearly and specifically and give them advice.
You communicate proactively to customers in case of delays or problems and are in close contact with the various production and logistics departments.
In case of problems, you escalate this to the right departments and think along about possible solutions.
Difficult situations such as complaints do not scare you. You do your utmost to turn a dissatisfied customer into a satisfied customer again.
You maintain good contact with our international Sales team.
Requirements
Who are you?
You have a relevant bachelor's degree and have 2-5 years of experience in a similar position, preferably in a production environment.
You think in terms of solutions rather than problems and therefore know how to anticipate quickly.
You are very accurate, commercial and customer-oriented and like proactive communication.
You get energy from the daily contact with different customers.
You have excellent communication skills in both Hungarian and English. Knowledge of French and German is a bonus.