Customer Change Management Specialist

• Guarantee data transfer and data quality by performing relationship management with the OEM plant.
• Communicate OEM plant news to KAM/AM and the ZFFCN plant staff.
• Supervise the defined change management process within the Chassis Systems plant and foster that change orders are initiated by the OEM plant.
• Monitor timely issuing of purchase orders and payments including reconciliation management.
• Verify POs regarding terms and conditions, pricing/implementation dates and inform relevant functions about deviations.
• Process purchase requisitions for tooling and/or for special builds.
• Maintain and update the ZFFCN Material Master and Bill of Material (BOM) in the IT systems for all variants of projects.
• Investigate and compare customer orders against internal BOM to avoid invalid matches and resolve discrepancies by continuous internal BOM-update and communication with the OEM.
• Create and maintain CM data in SAP and JIS/JIT tables.
• Compare OEM plant related data with OEM HQ data regarding the overall Supplier Performance Rating System and identify deviations.
• Escalate topics to Plant Manager, KAM or AM if OEM or ZFFCN requirements are not met or if critical deviations occur.
• Process changes within the defined Global Change Management System (GCMS) throughout all CM phases as documented in the GP2705, considering the internal & external timeframe.
• Guarantee that the work packages of each phase are completed in time and with the required quality.
• Request Gate Releases for each phase and support the Program/Plant Manager to achieve the releases in time.
• Process Gate Closures for each phase to achieve the overall progress well synchronized with the frame conditions
• Support the Program/Plant Manager to improve the BU specific KPIs, utilizing an efficient Global Change Management.
• Coordinate periodical internal Change Management review meetings with all functions.
• Report defined Global Change Management KPIs on a monthly basis.
• Support Global Change Management regarding further process optimization, using best practice & lessons learned.

• Degree in Industrial Engineering or equivalent with a minimum of 3 years of professional experience
• Ability to work team-oriented and to manage multiple assignments with minimal supervision
• High flexibility and ability to motivate people
• Proven intercultural and social competence
• Solid IT skills in MS Office and SAP
• Excellent communication and presentation skills
• Profound knowledge of TS19649 and ISO 14000
• Working proficiency in English

• Stable company background and long-term working possibility
• Full of challenges and high-level professional activities at a German company
• Participation in international projects
• Competitive salary and performance-related bonus
• Cafeteria with optional elements
• Hybrid working opportunity

Join our dynamic growth journey with ZF-Foxconn Chassis Modules (ZFFCN), a global leader in assembly and logistics services for the automotive industry. With 30 years of excellence and 25 locations worldwide, our 3,500 people sized team supports premium and volume car manufacturers globally.
In 2023, our revenue exceeded €4 billion, solidifying our position as the top full-service supplier for chassis systems. We excel in project management, greenfield industrialization, operations, supply chain management, and supplier development within a Just in Time/Just in Sequence environment.
Accelerating our expansion, we've partnered with Foxconn, a strong investor and global leader in technology solutions. This partnership, coupled with the surging trend of outsourcing and our drive to explore further opportunities in the automotive and mobility sectors, positions us for substantial growth in the years ahead.
Are you ready to seize new horizons and elevate your career in the technology and automotive sector? ZF-Foxconn Chassis Modules is your perfect choice!