Chief Operating Officer

Chief Operating Officer@bitB Állás leírása: About Us We help our Poker Players become the players they always wanted to be. Our team is built to support them with every aspect of the game — world-class coaches and community, unique software and tools, and that's just the tip of the iceberg. The Role The COO is responsible for ensuring the company runs on stable, measurable, and enforceable systems. The role focuses on: HR leadership and organizational development, internal structuring, supporting sustainable growth, and reducing market risks through operational stability and predictable execution. Szakmai ismeretek: Proven experience in operations/COO/operations lead or HR leadership role (*****), Confident organizational and process development skills (SOPs, workflows, handovers) (*****), KPI mindset: defining metrics, tracking, and decision support (*****), Strong people focus: role clarity, onboarding, expectation and feedback systems (*****), Change management experience (handling resistance, implementation, enforcement) (*****), Excellent communication and leadership presence (clarity, consistency, collaboration) (*****), Confident use of digital tools (PM tools, documentation, reporting, automation basics) (*****) Kompetenciák: excellent communication, Confident organizational and process development skills Végzettség: (Nem kell papír)) Nyelvtudás: Magyar(Anyanyelvi szint)) és, English(Tárgyalóképes szint)) Feladatok: People: Hiring, developing, and retaining team members — role clarity, standardized onboarding, and a performance-based feedback system., Processes: Designing and improving key operational processes (SOPs, workflows, handovers) so operations run on systems, not heroics. Unified, measurable, enforceable., Performance & QA: Frameworks for meeting deadlines and quality standards. Defining and tracking operational KPIs (turnaround time, error rate, capacity, SLA adherence)., Org Design: Structuring the organization (accountability charts, team structure, leadership cadence) so growth brings stability. Clear ownership, decision paths, and scalability., Efficiency & Collaboration: Reducing waste (rework, delays), strengthening cross-functional collaboration, and ensuring predictable workloads. Systems-level problem-solving over personal escalation. A cégről

JELENTKEZEM