We are looking for an employee for our market-leading telecommunications partner company in the following position:

CEM- Platform Maintenance Engineer

• Perform daily inspection to proactively find and resolve problems
• Assist the frontline in outputting reports such as the HCT report every week, check the hardware health report and system performance report, find risks before problems occurring
• Familiar with the relationships between platform components and the service and data processes of the platform
• Locates and resolves major problems of the platform and database
• Responsible for customer communication and team skill improvement

• More than 1 year of relevant delivery experience (experience in Smartcare platform development, core network, data communication, IT, software is preferred)
• Very good English skills
• Professional module capabilities (familiar with SOC/KQI platform architecture, basic capabilities and specifications of business quality big data, business analysis foundation, platform integration, delivery process, etc.)
• Proficient in the design and implementation of (SOC/experience) solutions
• Digital operation capabilities ( Proficient in digital operation-related platforms, able to carry out a series of digital technology operations through the platform, such as formulating activity flow and implementation plan, routinely carrying out problem management/risk management, etc.)

• A professional career in one of the leading multinational telecommunication company
• Challenging work and competitive salary package
• Monthly meal allowance (SZÉP card)
• Medical assurance at Medicover
• Monthly transportation season ticket or allowance

Location: Budapest

Sector(s):

• IT Operation, Telecommunication
• Network and System Engineer

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