Application Support Expert Consumer&Card related applications with on call duties

Pest megye
MOL IT & Digital GBS Kft.

Are you interested in operation of MOL's business applications, in the quality and in accordance with the terms of the IT Services Catalog for field of Consumer & Card?

Are you eager to participate in challenging projects?

Would you like to work in a professional advanced team and build your career within MOL ITD GBS?

 

Then your place is here with us as an

 

Application Support Expert (Consumer&Card related applications with on call duties)

within MOL! Do not hesitate! Join US Today!

Responsibilities:

  • Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes.
  • Has a basic knowledge of the business processes served by the applications under his/her operational responsibility, operates the IT services accordingly, and makes proposals for their further improvement
  • Provides the up-to-date state of the application inventory and CMDB on his/her professional field and makes proposals to improve the relevant systems.
  • Participates in the implementation of IT changes (SIR) and developments resulting from the modification of the business needs, ensures the IT operability of the to be modified / new IT solutions, participates in the handover and productive implementation of modified / developed solutions and systems.
  • He is responsible for the professional, accurate and timely implementation of the project tasks assigned to him in these projects. 
  • Makes proposals for the elimination of IT problems that have arisen and the issues to be solved.
  • Responsible for the optimal use of IT operational (asset, human, financial) resources in his/her field. Contributes to the standardization of operational processes, application lifecycle tracking and consolidation, and control of the related activities in his area of expertise.
  • Initiatespromotes and supports the professional and cost-effective removal of obsolete IT systems.
  • In case of IT emergencies ensures the primary role of Business Continuity in his/her field and the professional control of the preparation for them, and the up-to-date state of Disaster Recovery Plans and security procedures.
  • He/she coordinates the work of his/her professional field during the emergency situations.
  • Responsible for the lifecycle management (registration, installation, change, revocation) of operating software licenses in his/her area of operation, and for the software usage according to the license agreement.

Requirements:

  • College or University degree (economic or information technology degree)
  • At least 2-3+ years’ experience in application support and/or system administration
  • ITIL basic knowledge and/or IT operational experience
  • Communication level of English
  • Independent work attitude
  • Good problem solving, creativity

Advantage:

  • If you have specific knowledge in any specific area of applications that are used in corporate environment is an advantage (i.e. Azure, DocumentumManagementSystem, Ticketing Systems)
  • Knowledge of database administration (MS SQL, Oracle SQL)
  • Unix, Linux and/or Windows server system administration knowledge
  • Working experience in multinational environment
  • Knowledge of Script languages

Why it is worth joining us:

  • Acquisition of new technologies
  • Challenging multinational projects you can be involved (roll-out, implementation, upgrade)
  • Youthful, dynamic and professionally prepared team
  • Home Office, and the possibility of flexible working hours, depending on the tasks
  • Multinational environment
  • Horizontal and vertical career advancement opportunities in Local and Group level
  • Professional training and further education
  • MOL competitive benefits (competitive fringe benefits, 13th and 14th salary)
  • Free health programs
  • Family and other events you can be part of

How to apply/ contact information:

If you wish to form the future with us, please submit your applications via  "Jelentkezem" button underneath!

Sector(s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Project Management
  • Business Supporting Centres
  • IT Support

JELENTKEZEM