• Work with global teams geographically and across all Harman businesses.
• Perform daily tasks in accordance with written instructions and based on guidance from the line manager or senior team members.
• Contact customers by phone and e-mail.
• Handle incoming calls.
• Liaise with Business Units and the sales teams.
• Identify, monitor and escalate customer deductions.
• Inform management about collection issues.
• Analyze and manage customer receivables.
• Generate and send payment reminders.
• Complete closing tasks in a timely manner.
• Prepare ad hoc reports for management.
• Collaborate with the line manager to fulfill external and internal audit requests.
• Follow Harman SOX and Harman Policy regulations.
• Perform ad-hoc duties as assigned by the line manager.
• Collaborate with the Cash Application team and the line manager.
• Provide back-up for one selected team member as appointed by the line manager.
• Work afternoon shifts if required by customers’ time zones.

• Bachelor’s degree or specialized secondary education in economics combined with relevant experience.
• 0-1 year of experience in cash collection.
• Ability to communicate proficiently in English, both written and verbal.
• Excellent communication skills over the phone and in e-mail.
• Advanced knowledge of MS Office applications required.
• Willingness to work in flexible timings and in a stringent timeline.
• Flexible about work content, timings, and location.
• Be willing to work in an office; this role is eligible to work remotely up to full-time with occasional trips into the Shared Services office location required (this could be on 24-hour notice).

• Good knowledge of SAP FICO would be a distinct advantage.
• Strong analytical and interpersonal skills.
• Attention to detail, multi-tasking, and problem-solving skills.
• Ability to effectively work in a team.
• Ability to work effectively within a matrix environment.

• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Access to employee discounts on world-class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies.
• An inclusive and diverse work environment that fosters and encourages professional and personal development in an innovative and collaborative culture.
• “Be Brilliant” employee recognition and rewards program.
• Work on best-in-class emerging technologies and an atmosphere that pushes you to give your best.

Sector(s):

• Finance, Accounting
• Analyst, Advisor