Our client is a fintech company that offers business intelligence frameworks for optimization processes. Join them as an AI Application Support Specialist and apply now! Main responsibilities: Provide L2 support for a cloud-based AI application Offer customer support and technical assistance in both cloud and on-premise environments Analyze and resolve issues, escalating to the R&D department when necessary Collaborate with development and DevOps teams to address technical challenges Create and deliver status reports on emerging issues Required skills: 3+ years of experience in a production support role, particularly with SaaS or cloud-based applications Good knowledge of Java and scripting languages (e.g., Python, Bash) for identifying and debugging code-level issues Proven advanced knowledge of Oracle Database and SQL/PLSQL Proven basic skills in Linux operating system administration (Red Hat Enterprise Linux knowledge is a plus) Proficiency in English language (C1) Proficiency in German language (C1) What our partner can offer to you: Hybrid working model, 2 days of home office Office located in Budapest Global collaborations and participation in IT operations
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