Our partner in Debrecen is looking for their new colleague!
Feladatok / Tasks
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Manage and update training materials for both company and clients
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Conduct training sessions for new hires and existing team members, designing structured training plans
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Assess customer interactions (calls, emails, chats) and provide constructive feedback
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Perform quality assurance checks and analyze performance trends
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Identify development opportunities and implement training programs
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Collaborate closely with teams to enhance overall service quality
Amit nyújtunk / Offer
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Competitive salary and benefits
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Career growth and professional development opportunities
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Dynamic and supportive work environment
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Minimum 2-3 years of experience in Quality Assurance (QA)
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Excellent English communication skills (written and spoken)
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Strong presentation and training abilities
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Proficiency in Microsoft Office and CRM systems
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Strong organizational, problem-solving, and analytical skills
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Flexibility and adaptability
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Experience with Ticketing systems, SaaS, or Sales