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Senior Training and Quality Assurance Specialist

Our partner in Debrecen is looking for their new colleague!



Feladatok / Tasks

  • Manage and update training materials for both company and clients

  • Conduct training sessions for new hires and existing team members, designing structured training plans

  • Assess customer interactions (calls, emails, chats) and provide constructive feedback

  • Perform quality assurance checks and analyze performance trends

  • Identify development opportunities and implement training programs

  • Collaborate closely with teams to enhance overall service quality



Amit nyújtunk / Offer

  • Competitive salary and benefits

  • Career growth and professional development opportunities

  • Dynamic and supportive work environment


Elvárások: 
  • Minimum 2-3 years of experience in Quality Assurance (QA)

  • Excellent English communication skills (written and spoken)

  • Strong presentation and training abilities

  • Proficiency in Microsoft Office and CRM systems

  • Strong organizational, problem-solving, and analytical skills

  • Flexibility and adaptability

Amit nyújtunk: 
  • Experience with Ticketing systems, SaaS, or Sales

Senior Training and Quality Assurance Specialist

Debrecen
Teljes munkaidős

Frissítés dátuma: 14.04.2025

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