Tengeri szállítmányozási munkatárs

• Processes and documentation related to international shipping, from the issuance of the order to the delivery of the shipment.
• Apply industry knowledge and critical thinking to adapt processes and develop solutions to internal and external challenges.
• Coordinates shipment-related tasks to meet all customer SOP requirements: booking approvals, processing advance alerts, completing shipments, ensuring proper billing, etc.

• Collaborates with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem solving.
• Building great relationships with customers, responding in a timely manner, and tracking the resolution of issues.
• Provide reporting and documentation support to internal and external customers.
• Participation in customer business reviews.
• Apply industry knowledge and critical thinking to adapt processes and create solutions to internal and external challenges.

• +2 years of professional experience in sea and/or road transport.
• Communicative English proficiency
• Excellent communication, prioritization and multitasking skills.
• Proven strong customer service skills, customer engagement and customer focus.
• Excellent follow-up with customers and network
• Critical thinking, flexibility and problem-solving skills to constantly changing tasks and adapt to customer needs.
• High attention to detail
• Ability to work in a fast-paced and time-bound environment.
• Familiar with Microsoft Office

• Real opportunities to develop your talent in a rapidly changing, global organization
• A fun, open and inclusive workplace that encourages innovative thinking
• Opportunity to improve language skills in our multilingual offices
• Professional development and advancement opportunities
• Opportunities for professional development with access to training platforms such as Percipio and GoFluent
• Comprehensive benefits: competitive pay and performance-based bonuses, life insurance, health plan, cafeteria plan, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

C.H. Robinson, one of the world's largest logistics platforms, is looking for our next shipping agent. As a shipping agent – you will be your customers' primary point of contact, responsible for managing and operating the lifecycle of global shipments.
A successful transport agent - find quick solutions to shipping and documentation problems. You will work very hands-on with your customers, working closely with them from the very beginning of the shipping process. We offer a dynamic, industry-leading training program that sparks your understanding of C.H. Robinson and our systems and processes. From this experience, you will be ready to be part of a high-performing team. Our successful global shipping agents – oceans – continue their careers at C.H. Robinson in operations, sales, or account management.
If all this sounds good, let's talk more about what you're going to be working on.