We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Besides these, we have a modern Technology Hub developing software and applications used by millions of people - customers and colleagues - globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Solutions & Technology we support our business in operating efficiently and serving shoppers a little better every day.
Quality Assurance Manager
The Role
- Following our Business Code of Conduct and always acting with integrity and due diligence
- Developing and leading a high performing team, creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day. (Refer to the expectations of a manager at Tesco- the minimum standards)
- Accountable for Improvement Projects - Initiates and designs continuous improvements initiatives to drive performance within their teams
- Energizing Quality methodology across business
- Accountable for achieving teams objectives, stakeholder management and escalation management.
- Making decisions within policy and procedure framework to deliver business plans.
- Accountable for all Reports/MI/Dashboards in the team - accuracy, timeliness and effectiveness.
- Creating QA Insights for business and decision making, responsible for all business reviews and engagements & actions
- Accountable for quality assurance engagement model to plan on project needs to reduce impact of the problems/themes
- Change Management & Communication
Your background
- University education
- Advanced level of English language
- Advance MS Office suite
- Data Analytics & Articulation
- Quality Assurance Methods/Problem Solving Tools
- Decisiveness & Quick Thinking
- Keen attention to detail/Problem Solving skills
- Ability to manage Stakeholders / Conflicts etc
- Change Management
- Confidence, Attitude & Self Discipline
What’s in it for you
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:
- Competitive Compensation package based on your experience and skills (Cafeteria, Healthcare package mobile phone, 10+5% shopping discount in every Hungarian Tesco store)
- Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
- Solid Business Background with more than 100 proud years of company history
- We are a Great Team and we are not fond of any formalities here
- Modern Office with great location (e.g.: free parking)
- Flexible Working policy (e.g.: home-office)
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we"re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
#LI-AS1
#LI-Hybrid
Sector(s):
- Manufacturing, Production
- Quality Assurance
- Business Supporting Centres
- Project Management