Responsibilities
- Manage and organize the daily operational tasks of the Front Office department
- Focus on the day-to-day management of the team
- Having a pleasant personality combined with a dynamic and professional attitude to supervise and lead the team
- Handle complaints and specific guest requests
- Identify improvement in quality and people management
- Ensure the continuous development and motivation of the Front office team, setting clear and measurable objectives and targets
- Monitor the evolution of guest satisfaction and provide trainings according to the feedback of our guests.
- Support the Rooms Division Manager in developing business policy plan
- Having also an analytical mindset to be able to create plans and strategies about the current and future of the team.
- Participating in Duty Management
Requirements
- Minimum 3 years as an Assistant Front Office Manager / Front Office Manager in a similar size and star rated property.
- Having hands on management style and lead by example
- Is capable to work as a team member as well as a leader
- Opera system knowledge would be appreciated
- Is flexible in working times (weekends and evenings upon business needs)
- Is accurate in financial data and administrative processes (Word, Excel, PowerPoint, reports)
- Excellent problem-solving and decision-making skills
- Result oriented
- Attentive to detail
- Initiative driven personality
- Positive attitude, flexibility at work
- Good team player, but strong ability to work independently.
Candidates must:
- be a Hungarian citizen or EU citizen or the holder of a valid EU working permit.
- be fluent in English and ideally Hungarian, however Hungarian not a must.
What we offer
- Free of charge Aronia Wellness and Spa usage in our hotel
- Free of charge catering at our colleague restaurant
- Free guarded parking
- A stable background provided by an international hotel chain
- A competitive salary
- A yearly bonus scheme linked to hotel and individual performance
Workplace extras
- Canteen
- Cafe
- Medical assistance
- Shower
- Corporate events
- Bicycle storage
- Parking
- Sports facilities
- Free fruits, snacks
- Free coffee, soft drinks
- Free breakfast
- Free lunch
- Massage
Company info
The Aquincum hotel managed by Corinthia Hotels is looking for an ambitious and operationally focused Front Office Manager.
How to apply
If you would like to be part of a professional team of an international hotel chain, please send us your CV in English via the "Jelentkezem" button.