Our Partner is an ICT services group with an extensive history that extends over 130 years. We are looking for an AI Lead to be part of their team. AI LeadTasks Work with the Operational teams to research and capture customer and business requirements.Communicate and agree design principles with stakeholders across operational teams and countries.Execute the delivery of conversational AI roadmapKPI setting for the teamTest Conversational AI implementationsCollaborate with cross functional teams on customer solutionsUse an agile approach with strong stakeholder engagement to evolve and improve the Conversational AI service.Produce MI to demonstrate Conversational AI performance and identify service issues.Work across functions and with suppliers, customers and potential customers to ensure a high quality of service delivery.Adapt the master Conversational AI conversation design to meet our clients’ needsConceptualize and design conversation flows before passing to design team to execute.Research, contribute to long term technology roadmap Requirements Proven analytical and problem-solving skills in a customer facing environment.Excellent verbal and written communication skills, able to explain ideas clearly and concisely.Hands-on and practical approach, with a desire to learnAble to work under own initiative and part of a team.Ability to communicate effective at different levels, building strong relationships with colleagues.Passion for Customer ExperienceStrong Presentation SkillsCreative mind with a capacity to deliver in a fast-paced environment Offers Life assurance and private medical coverFlexible workingVolunteering days Workplace Budapest
Cégnév: Randstad Hungary Kft.
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