Accounts Service Specialist (German Speaking) - Budapest

Our client is a global IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency

 Join them now! 

German Speaking Accounts Service Specialist

Location: Budapest (HQ in 9th district) 

          Service Window I.: M-F 8.00AM - 6PM - 2 office days per month

            Training period (6 weeks): In-office presence required during training 

Requirements:

• High School degree
• Fluent German language skills 
• Upper-intermediate English skills 
• 2 year of experience in Sales or Customer service
• Flexible, and dynamic personality 
• Customer-centricity mindset, and problem-solving skills

If you join them, your responsibilities will be:

• Provide customer support via phone, email, and chat, quickly escalating issues that require specialized skills
• Utilize knowledge of the client’s Agreement Cloud to resolve complex account, subscription, and billing issues
• Achieve and surpass customer support service level goals and KPIs
• Collaborate with internal teams like Sales and Billing for effective customer resolutions
• Offer valuable feedback to enhance products and tools, improving customer experience
• Promote client products and services through consultative discussions, training, and assessment of customer needs

What they offer:

• Competitive salary
• Cafeteria
• Sing-up bonus
• Medicover health- and Generali life insurance
• Work commute supplement
• Monthly public transportation (BKV) pass price
• Office parking space 
• Safety glasses reimbursement
• Language course reimbursement
• Childbirth supplement 
• Baby pack in case of childbirth
• Bring your kids to work
• Voluntary pension- and health fund membership fee contribution
• Housing loan subsidy and rent support
• Széchenyi Recreation Card
• Fitness discount
• A youthful, dynamic working environment

How to apply?

• Please apply via "Jelentkezem az állásra" button underneath!

Contact me if you have any questions: [email protected]

munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046

munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848 

minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021