Account specialist with English AND Spanish
- Develops and maintains strong working relationships with numerous customer contacts at various levels of the organization and serves as a focal point for customer inquiries, requests, and complaints;
- Monitors collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures;
- Prepares materials for use in status account reviews;
- Responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner;
- Ensures accounts operate within approved guidelines and obtains the appropriate level of management approval in exception situations.
- Keeps customers appraised of the financial health of their account and its ability to support current and future financing volumes and Operates proactively at all times
- Competitive salary
- Home office
- International company
- Providing professional trainings
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