Hungary’s largest ICT employer is waiting for you!

2nd level trainee

Tasks

  • Possibility to work in large international environment
  • Monitoring the server environment and do basic troubleshooting
  • Working on the enduser tickets, keeping SLAs
  • Starting escalation procedure in case of CBI high or Critical issues
  • Improving the knowledge base
  • Cooperation with other resolver teams

If you have…

  • English or German language knowledge
  • Willingness to work in a 12-hour shift model

Advantages

  • ITIL, ticketing tool (SM9),
  • MS Office, MS Server 2012 R2; O365
  • German language knowledge (every level)

Personality

  • Willingness to work in shifts
  • Willingness to learn IT technologies
  • Reliable
  • Team player
 
Cégnév: IT Services Hungary Kft.
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